The Garam Group Blog
Stay current on new technology and business practices
Are You Losing Customers After-Hours? 4 Tips for After-Hours Business Voicemail and Auto Attendant Greetings
Is your business losing customers after-hours? You might be if you don’t have your auto-attendant and after-hours business voicemail greetings set up properly to handle calls that come in from customers when your business is closed. Most businesses have their phone system configured to automatically play a recording if you try to call their office
Free Work From Home Transition Plan! Is Your Business Phone System Ready For COVID-19 Round Two?
COVID-19 cases are rising across the nation and here in Central NY. This weekend they had a record number of COVID cases in Onondaga county, where we work. To reduce exposure to this coronavirus resurgence, businesses are once again urged to work from home. There is a good chance that developing State & County guidance
Cybersecurity Awareness Month – Do Your Part Be Cyber Smart (Part 2 of 2)
Welcome back to Part 2 of our October Cybersecurity Awareness Month blog post. We are a little over the halfway point and I hope you have been doing your part to help you and your team be more cybersecurity aware! It has been great seeing all the cybersecurity tips shared across many social media channels
Cybersecurity Tips and Resources – Do Your Part Be Cyber Smart
It’s October and while for most people that brings thoughts of horror movies, costumes, and Halloween it’s also Cybersecurity Awareness Month! Now in its 17th year, Cybersecurity Awareness Month continues to raise awareness about the importance of cybersecurity, ensuring that everyone has the resources they need to be safer and more secure online. This yearly
The Garam Group Chosen as the 2nd Best Place to Work in Central New York for Businesses With 10-50 Employees
Last night we were honored to join so many great companies at the CNY Business Journal’s 2020 Best Places to Work virtual event. Normally the event would have been held in person and allowed us to meet with all the other great companies that were selected as the premiere businesses in Central NY. The CNY
7 Common Phone Frustrations That Vanish With a Cloud VoIP Solution
When people call your business, they don’t want busy signals and voicemail – they want to talk with a live person who can help them or direct them to someone who can. The interaction with your phone system is often the first impression customers and clients get of your business and customer service. Traditional landline
The 5 Best Chrome Extensions for Productivity
Recent statistics show that Google Chrome commands about 68% of the browser market so it is very likely that you use Chrome as your default web browser. Not only is it fast and easy to use but it also allows you to add additional features to it through installing what Google calls “extensions”. In this
VoIP for Medical Offices – 11 Must Have Features
If you are involved with running a busy medical practice you know how important your phone system is. Fast and reliable communication is critical in keeping your office productive and improving patient care. Proper communication is a huge element in building stronger doctor-patient relationships. As a practice manager or office administrator you need a reliable
What Are Managed IT Services and Why They’re Important to Your Business
Have you considered managed IT services for your business? These days companies of all sizes rely heavily on their technology and place a priority on being operationally efficient. From servers, desktops, software applications, internet connectivity to phone calls and more, your business runs on IT. As your business grows, technology challenges often become harder to
