The Garam Group Blog
Stay current on new technology and business practices
7 Common Phone Frustrations That Vanish With a Cloud VoIP Solution
When people call your business, they don’t want busy signals and voicemail – they want to talk with a live person who can help them or direct them to someone who can. The interaction with your phone system is often the first impression customers and clients get of your business and customer service. Traditional landline
The 5 Best Chrome Extensions for Productivity
Recent statistics show that Google Chrome commands about 68% of the browser market so it is very likely that you use Chrome as your default web browser. Not only is it fast and easy to use but it also allows you to add additional features to it through installing what Google calls “extensions”. In this
VoIP for Medical Offices – 11 Must Have Features
If you are involved with running a busy medical practice you know how important your phone system is. Fast and reliable communication is critical in keeping your office productive and improving patient care. Proper communication is a huge element in building stronger doctor-patient relationships. As a practice manager or office administrator you need a reliable
What Are Managed IT Services and Why They’re Important to Your Business
Have you considered managed IT services for your business? These days companies of all sizes rely heavily on their technology and place a priority on being operationally efficient. From servers, desktops, software applications, internet connectivity to phone calls and more, your business runs on IT. As your business grows, technology challenges often become harder to
Ensure All Your Employees Are Trained to Use Your VoIP Phone System
When switching to a new business phone system it’s critical to make sure your team is trained on how to use the new IP phones and common hosted VoIP PBX features. Moving from a traditional phone system to the cloud has huge advantages – not only the cost savings but the large number of enterprise-class
5 Reasons You Should Use a Password Manager
When it comes to cybersecurity, passwords are a critical component. The problem is that most people use weak passwords and often reuse those same passwords on different websites. A major issue is the sheer number of passwords we must remember. Between email, banking sites, social media, utilities, and the variety of other websites and services
Cloud PBX Phone Systems for Business
These days there is a lot of talk about “the cloud” with all kinds of IT services. We’ve all seen services that store documents and photos in the cloud and certainly plenty of applications in the cloud. When we talk about “the cloud”, we are referring to servers that are accessed over the Internet. Cloud
What Is Your Zoom Background Revealing About You? Is It a Social Engineering Cybersecurity Risk?
With the Coronavirus Pandemic, we’ve all been using online video chats more than ever to connect with work, school, for government meetings and social gatherings. Has Zoom and other video conferencing apps put our security at risk? Are you inadvertently sharing personal information through items that appear on screen behind you on video calls? Many
VoIP Phone Number Options (Keeping Your Existing Number, DIDs, Toll-Free and Local Numbers)
A few questions we often get when companies are considering switching to a new VoIP Business Phone system are . . . What are my phone number options? Can I keep my existing phone number when moving to a new system? Can I add additional phone numbers and if so what kind? In this article,
