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Business SMS: Text Messaging From Your Business Phone System To Improve Customer Support And Engagement

using business sms VoIP

Text messaging is the preferred form of communication for many people today but the problem is most business phone lines are not SMS capable. This means your business is missing out on an important channel of communication with your customers.

With a VoIP Business Phone System from Highbridge Communications, we can enable your primary business line to be able to send and receive text messages so you can improve communication and support with your customers and clients.

Watch our short 2-minute video to learn more:

Most business owners understand that SMS is a valuable part of the lead acquisition and/or customer engagement process, and many already use it.  But today, most SMS communication is done with a business manager’s personal mobile device and is not integrated with the business’s phone system.

Business SMS brings the ability to integrate SMS communications with a businesses PBX and other internal systems.  In the future, not having the ability to communicate with customers using Business SMS will be the equivalent of not having a company email or a company website. Can your current phone system do that?

Want to explore Business SMS? We have solutions!

With a hosted cloud-based phone system your important business communications are as mobile as your data.

If you want to provide your team with the ability to make and receive calls from anywhere just like they are in the office give us a call at 315-473-9600.  You can also sign up to get a free phone system audit. We will work with you to evaluate your current phone system and help you choose the options that can best serve your business!


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Phil Montero

Phil Montero

Phil Montero is a Marketing and Solution Engineer at The Garam Group working with companies to help them choose the right tools and thoughtfully apply them to improve their business. He has spent the last 2 decades sharing his technology tips and strategies through consulting, blog posts, videos, and webinars to help educate clients, keep them up to date on current technology, and navigate the changing world of work. When he's not writing or talking about tech, he can be found drinking coffee, playing ukulele, or cheering on his NY Giants.