IT Services for Central New York Businesses:

We are in a very exciting time in our company with expansion and taking on new opportunities! Our staff needed IT support and phones that could keep pace with our changing environment. These changes do not overwhelm Garam, which has helped us to stay proactive instead of reactive with our decision-making. Creating a process where my staff can connect and resolve IT things quickly has been a game changer for us. We like working with the team at Garam, they take the time to tailor their solutions to our unique requirements rather than offering one-size-fits-all suggestions. Their team also possesses a wide range and deep knowledge of technologies and trends, ensuring that we stay ahead in a rapidly evolving IT landscape. We have acquired many entities along the way, and at every turn Garam has been right there with us. Choosing The Garam Group means you are not just getting an IT service provider; you are gaining a strategic partner who will contribute to your company's growth and success by ensuring your technology infrastructure is robust, efficient, and future-proof.

While preparing to move to a new facility, we needed guidance from a team we could trust. I love being able to call when we have an issue or even submit a helpdesk ticket, and someone promptly takes care of whatever it is we need. From beginning to end, we are always in the loop. The communication has been outstanding. It’s not often you find a company that you can ask, “What do we need to know?” since we are not in the IT industry. We want to use tools to optimize patient experience, and Garam helps us stay forward focused to provide the best! If you are looking for exceptional customer service and technical support, go with The Garam Group and keep business local!

We unfortunately were dissatisfied with our previous vendor and resolute that we needed something better. The search to finding a local service that would coordinate around our academic schedule to make the change felt daunting at first. The transition from our old system to Garam's system was seamless. We have not experienced any problems with calls or equipment. The biggest difference though, is that Garam knows how to communicate with people. They don't get all technical, yet they know what questions to ask, and they are quick to respond to our every request. Their technical experience helps them solve every problem we are faced with. On top of all of that, they are truly genuine people and treat you like family. We couldn’t ask for a better fit for our school!