Business 360 Managed IT Services Provider

Comprehensive Managed IT Services for Syracuse and Central New York

Focus on your business, leave the technology to us!

GET ALL YOUR IT NEEDS MANAGED FOR A MONTHLY FLAT-RATE FEE

The Garam Group's Business 360 Managed IT Services for Syracuse and Central New York

As a trusted MSP Company in Syracuse, NY, The Garam Group understands that technology isn't just support, it's a strategic asset. Our Business 360 Managed IT Service Plans cover every IT need you may have for your Syracuse or Central New York business. With Business 360 Managed IT Services, we act as your full-time IT department, delivering proactive, end-to-end management so you can focus on your business, not your tech.


As an experienced Managed IT Services Provider, we monitor, secure, and optimize your systems 24/7 × 365, ensuring your operations stay smooth, your data remains safe, and your growth isn’t interrupted by IT headaches.

With The Garam Group on your team, choosing, implementing, and managing technology solutions is no longer your burden. You’ll have peace of mind knowing that all your technology works exactly the way you need it to, and is being monitored 24x7x365 by technology professionals who understand your network and care about your business!

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

Garam Group is a great company to work with. We wanted to update our phone system so we called them. Michelle was very knowledgeable with their products and explained how everything works flawlessly. She listened to our needs and provided solutions that fit our company. We felt no pressure from them to purchase. Once we decided to hire Garam Group, the install and transfer was seamless. Kevin and Sebastian walked us through everything, answered all of our questions, and made sure we knew how everything worked before they left. A few days later when we wanted to change a few things, Sebastian worked tirelessly to make sure we had what we wanted. Great company!

John Gracey

Susan Napierala

New York

A Trustworthy, Transparent Partner

I switched my company's phone system to the Garam Group a few months ago. Michelle met with me and my staff a few times before and during the switch. I cannot express how amazing this woman is. They helped ensure the process went smoothly. I have worked with Caleb and Sebastian since, and they both have been incredible. They know their stuff and are always hard at work to help the clients. Highly recommend this company!

Kevin Truan

Kelly Virag

Logistics & Supply Chain

One of the Best Companies Around

The Garam Group is a pleasure to have as our phone provider. Michelle S. was professional, pleasant, accommodating and informative when providing all the information prior to our decision making of our new provider. Caleb was also professional, pleasant and informative when installing our new system. Sebastian has been amazing, professional, pleasant, patient, not to mention above and beyond accommodating with some glitches we have had with one of our lines. He made no judgement when I was clearly less than tech savvy. Thank you all at the Garam Group!

John Gracey

Kimmy Hunold

Motor Vehicle Manufacturing

Our Garam Group Business 360 Managed IT Service Plans cover the following:

Your network infrastructure includes all the key components that make up the backbone of your business technology including routers, switches, cabling, wi-fi, and other hardware devices. We can help you build, maintain, or upgrade your network to meet your requirements today and into the future.

In today’s world, network and IT security are major concerns. Between a growing number of devices on the network, viruses, and an increasing number of phishing schemes, you need to be on your guard and prepared. We can make sure you have all the security you need in place and are complying with the best practices or regulatory compliance such as HIPAA or the Shield Act.

Disaster and data recovery solutions are an integral part of an effective, concise business continuity plan. Your files and important servers need to be protected in case of a ransomware incident, accidental deletion, or hardware failure. We will make sure you have online cloud data backups, server imaging, and a plan to quickly and easily restore your data to minimize downtime and ensure disaster recovery.

We will monitor your servers and workstations to make sure they are functioning properly and have all the latest patches and updates. We can help you install, integrate, troubleshoot, and manage your servers, desktop PCs, and mobile devices powered by Windows, Apple macOS/OS X, iOS, and Android.

Cloud Computing and Microsoft 365 (formerly Office 365)

Cloud technology offers many advantages to companies of all sizes. We can help you navigate what cloud based systems will work best for your organization including cloud backups, Microsoft 365 and hosted Microsoft Exchange, Azure, Google, hosted VoIP phone services and other applications and services.

Virtualizing servers and workstations can make your network more accessible, more resilient, and more scalable. It also allows you to maximize your hardware investment by using one host to run multiple virtual servers and desktops. We can work with your Microsoft Hyper-V or VMware virtual environments.

No matter what industry you are in, ensuring your business is compliant with standards and regulations is extremely important. We provide security and HIPAA compliance assessments and risk analysis for our clients along with remediation. Make sure your network and all your systems are secure and compliant.

Let’s face it, the world has changed. It’s more important than ever to support remote work and work from home for your organization. We can make sure you have secure methods of remote access in place so your team can work from anywhere and securely access files, systems, and use their business phones so no matter where they work it’s business as usual.

Effective IT consulting is essential for aligning technology with your business goals. At The Garam Group, our consultants assess your systems, identify inefficiencies, and implement strategic solutions that enhance performance, security, and scalability, ensuring your IT infrastructure supports growth, reduces costs, and keeps your business running smoothly every day.

Your internet connection is the life-blood of your business. With more businesses moving applications and important services like VoIP to the cloud it's important to make sure that these critical services get priority and have fail-over systems in place. We can help make sure you always have the connection you need.

Why Choose Business 360 for Your Managed IT Services

  • Predictable IT Costs, Zero Surprises

    With Business 360, you get full transparency and predictability. No surprise bills. No “we’ll fix it if it breaks” model. We proactively monitor your systems, apply updates, patch vulnerabilities, and manage devices, all for one flat monthly fee. That means your budget stays intact and your operations remain uninterrupted.

  • 24/7 Monitoring, Support & Care

    Technology never sleeps, and neither do we. We continuously scan for alerts, perform backups, update software, and respond quickly to issues. With The Garam Group behind you, your business gains a responsive, real-time IT support team, not just a reactive vendor.

  • Trusted MSP with local focus

    As a true MSP company, we’re built to serve businesses like yours, whether small, mid-sized, or growing fast. We know the region, the needs, the risks. That means faster responses, deeper commitment, and personalized service. You’re not just a ticket number, you’re a partner.

  • Robust cybersecurity & compliance built-in

    In today’s threat landscape, managed IT isn’t just about staying online; it’s about staying safe. Our service includes network and cybersecurity protection, compliance assessments (HIPAA and more), secure remote work capability, and backup/disaster recovery planning. You get peace of mind knowing your data and systems are guarded.

  • Scalable, flexible infrastructure for growth

    Business 360 is designed to adapt as you grow. From network infrastructure and SD-WAN, to cloud migration and virtualization — we help you scale without bottlenecks. Your IT environment evolves right along with your business strategy.

Your technology deserves more than just maintenance; it deserves a true partnership. Our team combines decades of experience as a trusted IT Company in Syracuse with a hands-on approach to helping Central New York businesses thrive.

Whether you need ongoing IT Support or full-scale managed services, our Business 360 plans are built to keep your systems running smoothly, securely, and efficiently, so you can focus on growing your business with confidence.

What’s Included in Business 360 Managed IT Services

Our comprehensive suite covers every part of your technology:

  • Network Management: Router, switch, Wi-Fi optimization

  • Cybersecurity: Antivirus, firewall, EDR, phishing protection

  • Backup & Recovery: Cloud and on-premises data protection

  • Helpdesk & Onsite Support: Fast resolutions, friendly experts

  • Cloud Solutions: Microsoft 365, Azure, Google Workspace

  • Server & Device Management: Proactive patching and monitoring

  • Compliance Management: HIPAA, SOC, and data-security audits

Trusted by Businesses in Syracuse and Across Central New York

From healthcare and manufacturing to law firms and nonprofits, organizations trust The Garam Group because we combine enterprise-level expertise with local commitment. We’ve been helping companies thrive with dependable IT for over 15 years. Discover why we’re Central New York’s trusted Managed IT Support Company, dedicated to keeping your business secure, efficient, and ready for growth.

Your Assurance: Business 360 Delivers

  • Fast, friendly support

  • Strategic IT guidance

  • Reliable uptime and performance

  • Transparent communication

  • Local service with national-level capability

With Business 360, you’re modernizing your systems, strengthening your infrastructure, and positioning your business for growth.

Ready for Smarter IT That Works as Hard as You Do? Partner Now With The Garam Group.

Take control of your technology today.

Contact the Garam Group and schedule your free consultation and discover how our Business 360 Managed IT Services can simplify, secure, and scale your business.


Don’t wait for the next tech emergency — prevent it with The Garam Group.

Your Local Managed IT Partner in Syracuse and Central New York

When you choose The Garam Group, you’re not just choosing a solutions provider; you’re partnering with a local Managed IT Services Company that truly understands the businesses, people, and pace of Syracuse and Central New York.

Our proximity means faster onsite response times, face-to-face support, and a genuine partnership that big national providers can’t match. We’re your neighbor, ready to keep your systems running, secure, and optimized for success.

Frequently Asked Questions About Managed IT Services

What’s included in The Garam Group’s Business 360 Managed IT Services?

Our Business 360 plans cover everything from network management and cybersecurity to data backup, cloud solutions, and user support. We take care of all your IT needs, ensuring your systems are secure, efficient, and aligned with your business goals.

How can Managed IT Services benefit my Syracuse business?

With proactive monitoring, rapid response, and expert support, Managed IT Services minimize downtime and protect your data. Syracuse and Central New York businesses rely on us to keep operations running smoothly while saving time and reducing unexpected IT costs.

Is The Garam Group a local MSP company?

Yes. The Garam Group is a trusted MSP company in Syracuse, serving businesses throughout Central New York. Our local team provides hands-on support and builds long-term relationships with clients who value reliability, communication, and results.

Can you customize Managed IT Service plans to fit my company’s needs?

Absolutely. Our Business 360 Managed IT Services are fully customizable. Whether you need full network management or just targeted support, we tailor every plan to your infrastructure, goals, and budget, no unnecessary add-ons or hidden costs.

How do I get started with Business 360 Managed IT Services?

Getting started is simple. Contact us online or call 315-470-2106 to schedule a consultation. We’ll assess your current IT environment, identify risks and opportunities, and create a Managed IT plan that delivers lasting peace of mind and productivity.

Experience Truly Reliable Managed IT Support from The Garam Group

Partner with us for proactive managed IT support designed to enhance your business operations and secure your technology. Our team is dedicated to delivering solutions that meet your unique needs with exceptional support and IT services.

Call 315-470-2106 today or click the button below to schedule your appointment and experience the difference.