The Garam Group Blog

Stay current on new technology and business practices

text alerts for small business
Business Communications

Improve Customer Retention with Text Alerts for Your Small Business

Texting, or SMS, has gone from a neat feature on cell phones to a vital aspect of communication in just 25 years. Businesses are quickly adopting texts as a core aspect of how they communicate with their customers. But just texting isn’t enough. Businesses can easily alienate their customers by not using text correctly. Texts,

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relocating business
Business Communications

7 Mistakes to Avoid When Relocating Your Business

Moving a business is part excitement, part anxiety. Usually, a business relocates for growth, expansion, or a significant change. Exciting. But then comes the anxiety. Costs of moving. Frustrations when things go wrong. Fear of losing customers. Luckily, a lot of businesses have moved, allowing us to see what works, what doesn’t, and how we

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how to improve internal communication
Business Communications

10 Ways to Improve Company Communication Internally

So much relies on the healthy internal communication of a company. Companies with clear and accessible communication channels are better equipped to solve problems, have more engaged and knowledgeable staff, and allow employees to achieve more and grow. While some companies just seem to have it, others don’t. But this isn’t something that you’re either

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sd wan
Business Technology

How SD-WAN Can Fix Your VoIP Problems

Many businesses trying to modernize and “future-proof” their phone systems turn to VoIP and expect all their communication problems to disappear. VoIP has a ton of undeniable benefits but to say that it is without any problems at all would be dishonest. When a VoIP phone system works as it should, a business has a

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Cybersecurity

Phishing Scam – Do you know how to spot a phishing scam?

Phishing Scam – Do you know how to spot a phishing scam? There are some simple ways to stay aware and stay safe when it comes to phishing scams. By looking closely at an email you can spot the most common indicators of a phishing scams. Most phishing scam emails include more than usual misspelled

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VoIP

Upgrade Your Phone System With VoIP And Save

The modern consumer is vastly different from the average consumer just 20 years ago. They expect a lot and, when they don’t get it, they have a lot of other options they’re more than happy to explore. This is a growing trend – consumers keep expecting clearer, easier-to-use communication even from small or mom-and-pop businesses.

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cloud VoIP phone system
VoIP

6 Ways a Cloud Phone System Keeps Remote Employees and Offices Connected

Today, utilizing communication technology in your business is more important than ever before. Business phone systems, email, and recently video conferencing have become critical to keeping our teams connected and productive as we’ve all learned to work together while apart. If you are like many businesses, you may have multiple physical offices and employees working

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