Meet Our Team

One of the keys to The Garam Group’s continued success has always been the amazing team we have developed over the years.

Everyone has one primary mission and that is customer service. Every team member is focused on solving problems and making sure our clients are 100% satisfied.

We don’t speak geek-speak. Our friendly team members communicate in English and work with you to make sure your technology questions are answered and your problems are solved so you can focus on getting your job done.

Dan Napolitano

Founding Partner

Founding Partner doesn’t fully describe Dan and what he brings to The Garam Group: relentless passion, obsessive customer care, outstanding sense of direction (for business). These are only a few descriptions of the leader that took The Garam Group from a thought to a team of passionate people who want to follow his lead! Dan’s Make It Happen approach leverages his years of experience working for a Fortune 50 company to build a successful business and strong relationships with our clients. Every day Dan leads the team to earn both your business and your trust.

James LaValle

Director of Operations

As Director of Operations, James oversees The Garam Group process from introduction to your full onboarding and satisfaction. With nearly 20 years in customer service and engineering experience, he makes sure the client experience is just as strong as the underlying infrastructure. James’ ability to see the details within the big picture allows him to bring The Garam Group team together to MAKE IT HAPPEN for you!

David Scott

Client Services Manager

We gave him the title “Client Services Manager” only because it sounds more professional than “Make It Happen Guru”. Call him what you want. Either way – Dave gets it done. Dave’s passion for customer service blends perfectly with The Garam Group and he refuses to let anything stand in his way of taking care of our clients. He instills this same passion in our support team. Our goal is to make sure you are treated like you are our only client. Dave makes that happen too!

Cheryl Napolitano

Office Manager

Cheryl joined the team in September of 2007. Cheryl joining our team marked the beginning of our philosophy of always having someone available to speak to a client. Cheryl focuses on the key role of developing, reinforcing, and changing the culture of our organization. She keeps our employee’s health and well-being as a top priority. She has a degree in psychology (BA), and her previous work experience was in social work, where she managed programs to provide care and services for people in need.